Frequently Asked Questions

There is a $150 pet deposit and a $150 pet fee, both due at move-in. Additionally, monthly pet rent applies. Please contact us for further details.

Yes, we have a spacious dog park where pets can run and play off-leash.

Yes, feel free to contact the leasing office for details.

Yes, our community is pet friendly. Please contact us for specific details and policies.

Taking a tour is completely free! We'd be happy to show you around.

We do accept walk-ins, but appointments are preferred so we can make sure someone is available to assist you right away

We have three team members in the office each day, so management is usually readily available to assist you during office hours.

You can apply online! Just visit our website, choose your desired floor plan, and follow the application steps. Let us know if you need any help along the way!

We aim to process and approve applications within 24–48 hours. If anything is missing or requires follow-up, we’ll be sure to reach out right away!

Up-front costs vary depending on your approved security deposit and your move-in date. We provide a full cost breakdown once your application is approved, so you’ll know exactly what to expect.

Absolutely! For first-time renters, we recommend keeping track of important dates like rent due dates and lease renewal timelines. Be sure to read your lease carefully so you understand policies on things like maintenance requests, guests, and fees. And don’t hesitate to ask questions—we’re here to help you every step of the way!

Rent can be paid through our secure online resident portal. It’s quick, easy, and accessible anytime!

You can pay your rent online through our app, our website, or via RentCafe’s website. Choose whichever method is most convenient for you!

In addition to rent, there are a few monthly fees: a $30 common area maintenance (CAM) fee, a $7 pest control fee, and water charges that vary depending on usage. Also, renters insurance is required. Please let us know if you’d like more details!

Yes, renter’s insurance is required for all residents. If you need recommendations or more information, we’re happy to help!

No utilities are included in the rent. Water is billed along with your rent, electric service is through AEP, and there is no gas service at the property.

We take care of setting up your water service for you. For electric, you’ll need to contact AEP directly to set up your account.

Spectrum is the internet and cable provider for the property.

Yes, we do offer a referral bonus! The amount varies, so please contact the office for the current details.

Guests are welcome! Residents are responsible for the behavior of their guests while on the property.

At this time, we do not offer price reductions for signing longer leases or paying rent in advance. We strive to keep our pricing competitive and fair for all residents.

Since it’s considered a new account, a new security deposit will be required for the new community.

Subletting is not allowed, but we do offer options such as lease buy-out and lease assumption. Please contact the office for more details.

Fees for breaking a lease vary depending on the notice given and your rent amount. Please contact the office for specific details related to your lease.

We occasionally offer short-term leases. Please reach out to the office for the most up-to-date information and availability.

Corporate leases may be available. We encourage you to contact the office directly for detailed information and current availability.

The property offers a variety of amenities, including a gym, pool, picnic area, dog park, coffee bar, and a clubhouse with free Wi-Fi.

There are no set dates for availability, but the pool and deck are generally open from Memorial Day through Labor Day, weather permitting. Occasionally, they remain accessible into October.

Yes, parking is available on a first-come, first-served basis with ample space for residents and guests.

Each apartment is equipped with a washer and dryer for your convenience.

Standard appliances include a refrigerator, stove, dishwasher, washer, and dryer

We don’t offer furnished apartments directly, but our affiliates provide furnishings for those interested.

We kindly ask that residents make arrangements to receive their packages directly, as we’re unfortunately unable to hold deliveries at the leasing office.

The fitness center is open during office hours: Monday to Friday from 10 a.m. to 6 p.m., and Saturday from 10 a.m. to 4 p.m.

The gym is equipped with dumbbells, ellipticals, treadmills, a Smith machine, and exercise bikes. Photos of the gym can be found under the Photos section.

We adhere to local ordinances regarding quiet hours, and there are no fees for using communal spaces.

Yes, you are allowed to decorate the apartment, provided that no damage is caused.

If you are locked out during office hours, please visit the office for assistance. Outside of business hours, you will need to contact a locksmith.

No, your presence is not required for a service technician to perform the necessary work.

Maintenance issues are addressed in the order they are received and prioritized based on urgency.

If an item in your unit requires repair, you can submit a maintenance request through the resident portal, or by contacting the office via phone, text, or email. We are committed to responding promptly to your requests.

Yes, we have on-site maintenance staff available to promptly address any repair or maintenance needs you may have during your residency.

Before you move in, our maintenance and preparation team will ensure your apartment is in excellent condition. This includes:

• A full inspection of all appliances, plumbing, and electrical systems
• Fresh paint touch-ups or full repainting if needed
• Professional cleaning of the entire unit
• Replacing air filters and checking smoke detectors
• Ensuring locks and keys are working properly
• Making sure everything is move-in ready for your comfort and safety

The closest coffee shops to our property include:

Dang Coffee, located approximately 0.27 miles away and within walking distance.

Faith Bakery & Coffee is just slightly farther at around 0.28 miles from the property.

Grocery Stores

• Kroger – Full-service supermarket with pharmacy
• Meijer – Grocery + general merchandise
• Giant Eagle – Popular grocery chain with prepared foods
• ALDI – Discount grocery store Retail & Shopping Centers
• Easton Town Center – Premier shopping and dining destination with over 200 stores (Apple, Nordstrom, Sephora, etc.)
• Polaris Fashion Place – Major indoor mall featuring Macy’s, H&M, and more
• Westerville Square – Local shops, fitness centers, and restaurants
• Northland Plaza – Retail center with shops and services

• CVS and Walgreens are all within a short drive for prescriptions and household items.

• Target, Home Depot, and Lowe’s are all easily accessible for home goods and furnishings.

Yes—there are plenty of excellent bike trails near our community! Westerville is a very bike-friendly city, offering both scenic and practical cycling routes: Alum Creek Trail, Westerville Bike and Walkways, Rocky Fork Metro Park, Beech Woodland Trail, Millstone Connector, Sharon Woods Metro Park, and much more!

The nearest dog park is Brooksedge Bark Park in Westerville, located about 5–10 minutes by car from our community at 5811 Spring Run Drive. It features three fenced sections for small and large dogs, shaded areas, water bowls and fountains, agility toys, and picnic seating—making it a fantastic spot for off-leash fun.

Our community is located within the Columbus City School District. This district serves a diverse range of educational needs and offers numerous academic and extracurricular programs. For information regarding specific school zoning, we recommend visiting the Columbus City Schools website or contacting their enrollment office directly.

The Berryessa is in close proximity to shopping centers, grocery stores, restaurants, parks, and schools. We're also just a short drive from Easton Town Center and John Glenn Columbus International Airport. With easy access to major highways, commuting to downtown Columbus or surrounding areas is quick and convenient.

The community is conveniently located within walking distance of several COTA (Central Ohio Transit Authority) bus stops, offering residents easy access to various parts of Columbus. This makes commuting or traveling throughout the city both practical and efficient.

Cleveland Ave and 161 (Dublin-Granville Rd.)

The Berryessa apartment community is located at 5811 Spring Run Drive in Columbus, Ohio (ZIP 43229). It’s easily accessible via the nearby highways. From I-270:

If you're coming on I-270 West, take Exit 27B onto State Route 161 West (eastbound for I-270 East).

Drive west on SR-161 and turn left onto Spring Run Drive—The Berryessa will be on your right.

From I-71:

Head east on State Route 161 after exiting I-71, then turn right onto Spring Run Drive. The Berryessa is just off SR-161.